Reduce. Retain. Retrieve.
Partner View

“Our goal is to provide our customers with an ‘optimal’ archive store and with the help of RainStor we are able to achieve this. The integration of RainStor within Informatica Data Archive enables customers to drive the cost out of retaining historical data.”

Adam Wilson, General Manager, Information Lifecycle Management, Informatica

How it works

Support

The RainStor team are dedicated to the success of our partners and their customers. We provide world-class partner support and training to ensure the successful deployment of RainStor at customer sites. We are committed to providing responsive and proactive technical support to our global partner community.

Consultation and Training

We deliver professional services to advise and guide new partners on best-practice usage of RainStor. Although RainStor can be integrated with existing solutions easily and quickly using our extensive documentation, we can also provide training that allows partners to minimize development efforts and fully support their customers.

Help Desk Support

We deliver partner support through the RainStor help desk, where questions and issues are logged, tracked, and resolved swiftly.

The help desk can be contacted on +44 (0)844 880 0285.

Alternatively, the support email address is support@rainstor.com.

Contact Us