We recently surveyed 400 senior IT decision makers (US and the UK) to assess the demand for keeping an independent copy of data within software-as-a-service (SaaS) applications.
The findings show that although SaaS vendors employ backup procedures that allow them to recover customer data following a catastrophic event, most end-user organizations also want to take their own copy of the data.
The motivations for wanting to maintain a copy of data within SaaS applications vary, but the demand is clear as 52 per cent of companies already take – or want to take – copies of their SaaS data at least once a week. A third look to take a copy at least once a day. Only 15 per cent of those who currently use, or plan to use, SaaS have no inclination to keep a copy of their data.
Chart: How often would you like to take a copy of your SaaS data?
If you’re a SaaS vendor or customer, let us know your thoughts on the concept of SaaS Data Escrow and whether this will help alleviate concerns about data availability, vendor viability or generally encourage SaaS adoption.
You can also read a summary of the SaaS Data Escrow survey results here.